Pat is a strong believer in Territorians supporting Territory businesses. But he knows that companies don’t have a right to get work - they have to earn it by providing a good service at a good price. Pat’s NT Plumbing Maintenance Service is one of the Territory’s most successful small plumbers. It uses new technology to make work easier, more efficient and more cost-efficient. But Pat hasn’t lost sight of more traditional values - keeping customers happy. As he puts it: "The most important person in my business is the person paying the bill."